How can I request access to my personal data?

Contact f61's Live Chat support and submit a data access request. You can also email us at support@f61.mom. We will review your request promptly and provide the data we hold about you.

f61 Privacy Policy

This policy explains clearly how f61 collects, uses, and keeps your personal data secure.

Last Updated: 30 October 2026

SECTION 01

Introduction — Purpose of This Policy

f61 is Myanmar's trusted online casino and gaming platform. This Privacy Policy applies to all users of the f61.mom website. It explains in detail how we collect your personal data, the purposes for which we use it, how it is shared with third parties, and the steps we take to keep it secure.

By continuing to use this website, you are considered to have agreed to the terms set out in this Privacy Policy. If you do not agree with this policy, please stop using this website. f61 may update this policy from time to time, and any changes will be published on this page.

This website is intended for adults aged 21 and above only. Anyone under the age of 21 is not permitted to use f61's services.

SECTION 02

Information We Collect

f61 collects the following categories of information in order to deliver our website services effectively and to maintain a secure gaming environment—

2.1 Information You Provide Directly

Name, age, and contact details provided when registering an account
Financial information provided when making payments (payment channel details)
Messages and communications sent through customer service Live Chat and email
Any identity documents submitted for player verification

2.2 Automatically Collected Information

IP address, browser type and version at the time of visiting the website
Pages visited, games played, and time spent on the website
Device information — whether mobile, computer, or tablet, and operating system details
Data collected from cookies and similar tracking technologies

2.3 Information Received from Payment Service Providers

When you make deposits or withdrawals through KBZPay, Wave Money, AYA Pay, or CB Pay, we may receive the necessary transaction-related information from those providers. This information is used only to match financial records and prevent fraud.

SECTION 03

How We Use Your Information

f61 uses the collected personal information only for the following purposes—

Purpose	Details
Account Management	For account registration, verification, and access management
Financial Transactions	Recording and confirming deposits and withdrawals
Customer Service	To resolve player inquiries and issues
Security and Protection	To prevent fraud, money laundering, and unauthorised access
Responsible Gaming	To monitor playing patterns and protect vulnerable players
Service Improvement	To improve games, promotions, and website features
Regulatory Compliance	To comply with any applicable laws, regulations, and codes of conduct

f61 commits to using your personal information only to create a safe gaming environment and to improve service quality. It will never be sold or used for advertising by parties who do not own it.

SECTION 04

Third Parties and Data Sharing

f61 does not sell or rent your personal information to third parties, and may share it only in the following limited circumstances—

4.1 Service Providers

Data may be shared with third-party service providers — such as technology providers, payment processing gateways, and customer service tool providers — solely to carry out their work in supporting our platform. These providers operate only for the purposes we direct and are bound by data protection agreements.

4.2 Legal Requirements

Personal information may be shared with relevant authorities to fulfil legal obligations during law enforcement actions, legal subpoenas, or investigations into serious fraud.

4.3 Payment Processing

Only the specific information required to process deposits and withdrawals through KBZPay, Wave Money, AYA Pay, and CB Pay is transmitted, and those providers operate under their own privacy policies.

4.4 What We Never Share

Never sold to advertising companies or buyers
Never shared with social media companies
Never shared with any third-party gaming platforms unrelated to f61

SECTION 05

Cookies and Tracking Technologies

The f61 website stores small files called cookies on your computer or mobile device to improve your browsing experience and make website features work more effectively.

Types of Cookies

Essential Cookies — required for the basic functions of the website to operate
Functional Cookies — to remember your selected language and settings
Analytics Cookies — traffic pattern data for improving website performance

You can disable cookies through your browser settings, but please note that doing so may prevent some website features from working correctly.

SECTION 06

Data Security Measures

f61 maintains technical and organisational security measures to protect your personal information—

SSL (Secure Socket Layer) encryption — all data transfers are encrypted and protected
Data access controls — staff can only access information relevant to their own responsibilities
Regular security audits — to proactively identify and address potential vulnerabilities
Fraud prevention software — tracks unauthorised account access and suspicious financial activity patterns
Data recovery plan — recovery procedures are in place in the event of data loss

No data security method can guarantee 100% protection against breaches. However, f61 is committed to maintaining the highest possible security standards.

SECTION 07

Data Retention Period

f61 will retain your personal data for as long as it is needed to fulfil the purposes for which it was collected. Where legal requirements call for a longer retention period, those requirements will be followed—

Account information — from the date the account is closed, for an appropriate period for protection purposes
Financial records — in line with financial compliance requirements
Customer service interactions — from the date the case is closed, for as long as needed to review actions taken
Website access logs — for an appropriate period for security protection and fraud detection purposes

When data is no longer needed, we will securely delete or anonymise it.

SECTION 08

Your Rights

Every user of f61's services has the following rights regarding their personal data—

Right of access — you can request to view the personal data we hold about you
Right to rectification — you can request that any inaccurate personal data be corrected
Right to erasure — you can request that your data be deleted, subject to any legal restrictions
Right to restriction — you can request that certain processing activities be restricted
Right to portability — you can export your data in a structured format
Right to object — you can object to processing that is not strictly necessary

To exercise any of the rights listed above, you can contact our customer service team via Live Chat or email us at [email protected]. We will respond promptly through our 24-hour Live Chat.

SECTION 09

Protection for Under 21s

f61's services are intended for adults aged 21 and over only. f61 does not knowingly collect personal data from children or young people under the age of 21.

If you believe your child or someone in your care is using f61, please contact us immediately at [email protected]. We will delete their data and close the relevant account.

SECTION 10

Policy Changes

f61 may update this Privacy Policy from time to time as our services evolve or to meet higher applicable privacy standards. Any changes will be published on this page.

We recommend checking this page regularly to stay informed. Continued use of the website following any changes will be treated as acceptance of those changes.

Contact Us

If you have any questions about f61's Privacy Policy, you can reach us at—

24-hour Live Chat — contact us instantly from the website
Email — [email protected]

FAQ

Questions about data protection

Never. f61 does not share your personal data with advertising companies, data resellers, or any unrelated third parties. It is shared only on a limited basis with the partners who are strictly necessary to deliver our services.

Contact f61's Live Chat support and submit a data access request. You can also email us at [email protected]. We will review your request promptly and provide the data we hold about you.

f61 processes all transactions with KBZPay, Wave Money, AYA Pay, and CB Pay over SSL-encrypted connections. Sensitive financial details such as card numbers or PINs are never stored on f61's servers. All payment processes take place within each provider's own secure environment.

Yes. Subject to any legal requirements, you can request deletion of data linked to a closed account after you stop using f61's services. Contact us via Live Chat to submit a deletion request. Please note that data we are legally required to retain — such as financial records — cannot be deleted until the required retention period has passed.

f61 uses three types of cookies — those strictly necessary for the site to function, those that remember your settings and preferences, and analytics cookies that help us improve the site. You can disable cookies in your browser settings, but please be aware that some site features may be limited as a result.

f61 will update the "Last Updated" date shown on this Privacy Policy page whenever any change is made. If there are significant changes to the policy, we will take steps to make that clear. We encourage you to check this page regularly.